At Kulams Couture, we prioritize protecting the privacy and security of your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained from users of our website, products, and services.

1. Information We Collect

We collect different types of information to provide and improve our services:

Personal Information:
This includes details you provide voluntarily, such as:

• Name
• Email address
• Shipping and billing addresses
• Phone number
• Payment details (when making a purchase, signing up for newsletters, or contacting us).

Transaction Information:
Data related to your interactions with us, including:

• Products purchased
• Payment methods used
• Order history.

Device Information:
Automatically collected data about the device you use to access our website, such as:

• IP address
• Browser type
• Operating system
• Technical details.

Usage Information:
Insights into how you interact with our website, including:

• Pages visited
• Products viewed
• Browsing behaviour.

User Registration Management:
Details provided during registration are used to manage your account, including:

• Viewing order history
• Redeeming gift cards or discounts
• Modifying personal, shipping, or billing information
• Managing wish lists, ratings, and alerts.

All collected data is processed lawfully, transparently, and only for specified, legitimate purposes. We collect only what is necessary and ensure your data is accurate and up-to-date.

2. How We Use Your Information

Your information is used for the following purposes:

Processing Orders:
To fulfil your orders, ship products, and process payments.

Communication:
To update you on orders, provide customer support, and send promotional offers or newsletters.

Improving Services:
To analyse website usage, enhance user experience, and identify areas for improvement.

Marketing:
With your consent, we may send promotional communications about our products, offers, and events through various channels. Rest assured; third parties will never have access to your personal data for their own marketing purposes.

3. Information Sharing and Disclosure

We share your information only in specific circumstances:

Service Providers:
Trusted third-party providers help us operate our website, process payments, fulfil orders, and deliver marketing communications.

Legal Compliance:
We may disclose information as required by law or in response to valid requests from government authorities.

Business Transfers:
In case of a merger, acquisition, or sale, your data may be transferred to the involved third party.

4. Your Choices

We provide you with options to control your data:

Opt-Out of Marketing:
You can unsubscribe from marketing communications by following the instructions provided in the messages or contacting us directly.

Cookies:
You can configure your browser to refuse cookies or alert you when they are being used. Note that disabling cookies may affect website functionality.

5. Data Security

We implement robust measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect information from them. If you believe your child has provided us with personal information, please contact us to have it deleted.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will take effect immediately upon posting the revised policy on our website. We encourage you to review it regularly for updates.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or practices, please reach out to us:
📧 info@kulamscouture.com

Thank you for trusting Kulams Couture.

We remain dedicated to protecting your privacy and ensuring a secure shopping experience.